Important telephone contact numbers:
Designated Safeguarding Lead (DSL) - Mrs J Sharp (Executive Assistant Head Teacher - Inclusion) 0121 429 1689 or 0121 429 2700
Designated Safeguarding Lead (DSL) - Mrs T Flanagan (Executive Deputy Head Teacher) 0121 429 1689 or 0121 429 2700
Designated Safeguarding Lead (DSL) for Playden (before and after school club) - Mrs M Seaton (Club Manager) 0121 429 2700
Deputy Designated Safeguarding Lead (DDSL) - Dr. R Kentish (Executive Head Teacher) 0121 429 1689 or 0121 429 2700
Childline - a national charity who listen and help children who may be suffering: 0800 1111
Sandwell MASH team - If you have a concern about a child in Sandwell please call: 0121 569 3100
Birmingham MASH team - If you have a concern about a child living in Birmingham please call: 0121 303 1888
Action for children Smethwick - Family Support Centre - 0121 555 6756
Black Country Women's Aid - An independent charity which supports those affected by domestic abuse and sexual violence. If you are in need of support then please call: 0121 553 0090
COVID Winter Grant
Financial Advice & Help
If you are worried about debt to Sandwell Council, please call 0121 569 5333
Council Tax Reduction, Discretionary Housing Payment, Welfare Rights, Self-isolation payments, Money Advice amongst others
Lots of Advice and contacts for a whole range of needs (Benefits Checker, debt advice, budgeting and money management, employment advice and support, well-being, food, help in an emergency)
LEAP: The energy and money saving service
LEAP is a free service that is helping people keep warm and reduce their energy bills without costing them any money. LEAP can also get FREE white goods and cookers for qualifying families.
Call (FREE) 0800 060 7567 8:45am – 7.00pm Monday to Friday and 9.00am – 12.00pm Saturdays
Telephone: 01384 671250 Email: email@example.com
If you don’t have access to a voucher please call the above number.
Church Action Network: https://smethwick.foodbank.org.uk/
Holy Trinity Church, contact number: 0121 517 0141
12:00 - 14:00
12:00 - 14:00
Salma Foodbank, Tel: 07767 164246: https://www.salma-foodbank.org/
There is also a food pantry in Smethwick https://www.yourlocalpantry.co.uk/smethwickcan/
For other locations, please use this link to search: https://www.blackcountryfoodbank.org.uk/locations/
Emergency Food Parcel
Midland Langar Seva Society 24hr Emergency Parcel Delivery: 07903 400179
Rethink Emotional Support
Rethink Emotional Support Helpline is a freephone service for those who are in need of support, reassurance and understanding.
The service can be contacted on 0808 802 2208 at the following times:
Monday- Friday 6.00pm – 3.00am
Saturday- Sunday 2.00pm – 3.00am
We are now offering Text/webchat support during our opening hours:
Text 07860 065 168
Kaleidoscope Plus Group
The Kaleidoscope Plus Group works to promote and support positive health and wellbeing
Chat to us via telephone, online through our website or directly through Facebook and a member of our team will be with you as soon as possible to talk
Call 0800 059 0123 Monday-Sunday between 5pm & 9pm
Messenger: Monday-Friday: 9am-8pm & Saturday-Sunday: 5pm-8pm
Children’s Emotional Health & Mental Health Support
Sandwell CAMHS is a specialist mental health service commissioned to provide interventions to those children, young people and their families who are experiencing/most vulnerable to mental health problems and present with concerns that are severe and/or complex in nature. We support young people aged between 5-18 years of age with a GP registered in the Sandwell area.
We also offer the Sandwell Child and Adolescent Mental Health Service (CAMHS) Crisis Intervention and Home Treatment Team (CIHTT) aims to provide a timely and effective service for children, young people and their families/carers who present in a mental health crisis.
We offer a specialist CIHTT service 8am – 8pm 7 days a week, 365 days a year.
The team can be accessed via the CAMHS Single Point of Access on 0121 612 6620 9am – 5pm Monday to Friday or via the team mobile on 07816075218 5pm – 8pm and at weekends.
At times we will all be with clients and therefore you will be asked to leave a message. Please ensure you leave the correct telephone contact when leaving a message.
Hopeline is a confidential support and advice service for children and young people under the age of 35 who are experiencing thoughts of suicide
If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.
Call: 0800 068 4141
Opening hours: 9am – midnight every day of the year (Weekends and Bank Holidays included)
When you call us on 0800 1111 you’ll get through to a counsellor, they’re there to listen and support you with anything you’d like to talk about. You can speak to a counsellor by calling 0800 1111 or via 1-2-1 chat between 7.30am and 3.30am every day.
Unfortunately, some of us may lose someone through coronavirus. There are many organisations who can help.
Cruse Bereavement Care has online resources to support you and your family during this distressing time. This includes how this pandemic may affect bereavement and grief. They offer a free helpline: 0808 808 1677
Black Country NHS Mental Health Support 24/7
Our new mental health support phone line is operating 24 hours a day, seven days a week and is available to Black Country residents of all ages. Call 0800 008 6516
If you are experiencing increased distress or anxiety during these uncertain times, please don't suffer in silence, pick up the phone and speak to one of our specialist mental health professionals who will be able to support you.
We continue to provide support through our Healthy Minds / Improving Access to Psychological Therapies (IAPT) services which offer psychological therapy services for people experiencing common mental health problems such as low mood, depression, anxiety and stress. You can also access free online CBT via our SilverCloud platform.
Black Country Women’s Aid
0121 552 6448 (24/7 Helpline)
07384 466181 (Text or WhatsApp 9am – 9pm)
Unfortunately not the ones with chocolate chips.
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